Privacy Policy
Privacy Policy
Emperor Global Markets Limited (the “Company”) has created this Privacy Notice to explain our data collection and processing practices. By using our services, you acknowledge and agree to our policies and procedures regarding personal information. If you have any questions or concerns, please feel free to contact us at cs@emperorgm.com. If you do not agree with our policies, please do not use our services.
We collect personal information that you voluntarily provide to us when you register for our services, express an interest in learning about us or our products/services, participate in activities on our services, or contact us.
The personal information we collect depends on your interactions with us and our services, the choices you make, and the products/features you use. This may include:
- Name
- Phone number
- Email address
- Physical address
- Billing address
We do not collect sensitive information such as social security numbers or other information unnecessary for the operation of the Company’s business.
If you make any purchases, we may collect data necessary to process your payment, such as the payment instrument number and security code associated with your payment method. All payment data is stored by our payment processors. You may access their respective privacy notices on their websites.
It is important that all personal information you provide to us is true, complete, and up to date. You are responsible for notifying us of any changes to your personal information.
We automatically collect certain information when you visit, use, or navigate our services. While this information does not reveal your specific identity (such as your name or contact information), it may include device and usage data such as your IP address, browser and device specifications, operating system, language preferences, referring URL, device name, country/region, location, information about how and when you use our services, and other technical details. This information is primarily used to ensure the security and operation of our services, and for internal analytics and reporting purposes.
We also collect information through the use of cookies and similar technologies. For further details, please refer to our Cookie Policy.
This refers to service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our services. This data is stored in log files and may include details such as your IP address, device information, browser type and settings, activity within our services (such as timestamps, pages/files viewed, searches conducted, and other actions such as feature usage), and device event information (such as system activity, error reports, and hardware configuration), depending on your interactions with us.
We process your personal information for a variety of purposes depending on your interactions with our services. These may include:
- Facilitating account creation and authentication, and identifying fraudulent activity.
- We may use your information to request feedback and to communicate with you about your use of our services. Your information may also be processed where necessary to protect someone’s vital interests, such as preventing harm.
Business Transfers
Your information may be shared or transferred to another company during negotiations for, or completion of, a merger, sale of assets, financing, or acquisition of all or part of our business.
Working With Vendors
To provide our services, the Company works with a number of third parties. We may share your personal information to the extent necessary to ensure compliance with our terms and conditions and to prevent fraud or manipulation involving the Company or third parties.
We retain your personal information only for as long as necessary or permitted by law, including for tax, accounting, or other legal reasons. When your personal information is no longer required for our business purposes, we will delete or anonymise it. Where deletion is not immediately possible, we will securely store the information and restrict access until deletion can be completed.
We have implemented appropriate and reasonable technical and organisational measures to protect the personal information we hold. However, no electronic transmission or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that your information will not be accessed, stolen, or altered by unauthorised third parties.
While we strive to protect your personal information, you are responsible for ensuring the security of any information you transmit through our services. Please exercise caution and only use our services within a secure environment.
We do not knowingly collect information from, or target, individuals under the age of 18.
If we become aware of any personal information collected from a minor, we will promptly deactivate their account and delete such data from our records. If you become aware of any information we may have collected from minors, please contact us at cs@emperorgm.com.
In certain regions with applicable data protection laws, you have certain rights, including the right to:
- Request access to your personal information and obtain a copy of it.
- Request correction or deletion.
- Restrict the processing of your personal information and, where applicable, request data portability.
- Object to the processing of your personal information in certain circumstances.
If you would like to make such a request, please contact us.
If the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time.
Opting Out of Marketing and Promotional Communications
To stop receiving our marketing and promotional emails, simply click the unsubscribe link in the emails we send you. You will then be removed from our marketing list. Please note that we may still send you non-marketing messages, such as service-related updates, account management notices, and responses to your service requests.
Controls for Do-Not-Track Features
Many web browsers, mobile operating systems, and applications include a Do-Not-Track (“DNT”) feature that lets you signal your preference not to have your online browsing activity monitored and collected. As there is currently no uniform technology standard for recognising and implementing DNT signals, we do not currently respond to DNT browser signals or any other mechanism that conveys your preference not to be tracked. If a standard for online tracking is adopted in the future, we will update this Privacy Notice and notify you accordingly.
This Privacy Notice may be revised from time to time, and updated versions will be indicated by a new “Revised” date. The updated version will take effect as soon as it is published. We may notify you of any material changes by posting a prominent notice or sending you a notification. We encourage you to review this Privacy Notice periodically to stay informed of how we protect your information.
If you have questions or comments about this notice, you may contact us by email at cs@emperorgm.com.
Depending on the laws of your country/region, you may have the right to request access to, correct, or delete the personal information we have collected from you. To do so, please email your request to: cs@emperorgm.com.