Temporary Adjustment to Customer Service Hours on October 2, 2026

October 2, 2026

Dear Valued Client,

Please be advised that our customer service operating hours will be temporarily adjusted on the following date due to scheduled system upgrades and maintenance:

  • Date: October 2, 2026
  • Customer Service Hours: 09:00 – 01:00 (Next Day) (GMT+8)

Should you have any inquiries or require assistance during this period, please feel free to email us at cs@emperorgm.com. Our team will address your request as quickly as possible.

We sincerely apologize for any inconvenience caused by this temporary change and thank you for your continued understanding and support.

Sincerely,
Emperor Global Markets

Back

More Trading Announcements

October 14, 2026

Temporary Suspension of Withdrawal Services on October 19, 2026

Dear Valued Client, Please be advised that due to payment channel processing schedules, withdrawal services will be temporarily suspended on October 19, 2026, and will resume normal operations on the following business day. October 19, 2026 (Monday) Deposits Normal Withdrawals Suspended Please monitor your account margin and funding status accordingly. Should you have any inquiries,… Continue reading Temporary Suspension of Withdrawal Services on October 19, 2026
September 25, 2026

Temporary Suspension of Withdrawal Services on October 1, 2026

Dear Valued Client, Please be advised that due to payment channel processing schedules, withdrawal services will be temporarily suspended on October 1, 2026, and will resume normal operations on the following business day. October 1, 2026 (Thursday) Deposits Normal Withdrawals Suspended Please monitor your account margin and funding status accordingly. Should you have any inquiries,… Continue reading Temporary Suspension of Withdrawal Services on October 1, 2026
September 10, 2026

Adjustments to Weekend/Holiday Margin Requirements and Overnight Swap Rates

Dear Valued Client, In light of current market conditions, EGM will adjust the weekend and holiday margin requirements starting from September 11, 2026. Please review the details of the adjustment below: 1. Weekend and Holiday Margin Requirement Adjustment Requirement Current New Weekend & Holiday Margin 400% 300% Additionally, starting from September 14, 2026 (Monday), EGM… Continue reading Adjustments to Weekend/Holiday Margin Requirements and Overnight Swap Rates
Restrictions on Use

The products and services provided on this website are not intended for investors in Hong Kong and are not affiliated with any company licensed by the Hong Kong Securities and Futures Commission (SFC).

Learn More Learn More